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OF THE PLATFORM “KLEEMANN LIVE” https://Live.kleemannlifts.com
The web application "KLEEMANN LIVE" (hereinafter "Platform") is a commercial subscription product, owned by the company "Kleemann Hellas SA", with headquarters at the Industrial Area of Stavrochori Kilkis, P.O. Box 25, Kilkis, 611 00Greece, Tel. +30 2341 038 100, email: legal@kleemannlifts.com, VAT Numb.: 094124623, G.E.MI. Numb. 14486435000 (hereinafter "Company"). The Company, acting as Data Controller, collects, stores, uses and generally processes the Personal Data submitted during the visit, registration or use of the Platform.
Upon entering the Platform you are requested to confirm that you are aware of this Policy. Your entry and interaction in the Platform constitutes for us confirmation of you having been informed.
The "KLEEMANN LIVE" Platform with all its features, operates on the internet as a website at https://Live.kleemannlifts.com . Ιn regards to the features of the Platform, you can visit the https://kleemannlifts.com/content/kleemann-live , where relevant information material is posted.
The term "Personal Data" refers to information of natural persons, such as name and surname, postal address, e-mail address, telephone number etc., which identify or can identify you (hereinafter "Personal Data"or " Data").
Any action or series of actions performed on Personal Data or on sets of Personal Data, whether by automated means or not, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
In addition, if the use of the SIM Card which is provided by the Company is chosen (as described in " TERMS OF USE AND OPERATION OF SIM CARD" which are posted at https://live.kleemannlifts.com/auth/login ), the Company additionally processes Data
about the location of the SIM Card and Data about the volume of transferred data and calls made through it.
Billing of the subscription product: Τhe Company processes your Data in order to fulfill its contractual obligations
Creation of a user Account: The Company processes Data in order to provide the account functions and facilitate the entry of users to the website https://Live.kleemannlifts.com
Quality assurance purposes and training the Company's personnel or the personnel of your own company on the Platform.
Analyze the traffic of the Platform and improve your experience, as well as to provide you with information as to its best use.
Remote access monitoring and control.
Contact: Τhe Company uses your Data to manage your calls, search for information, respond to any requests, queries, suggestions and/or comments as to the improvement of our products and services, regarding the services of the Platform.
The Company will use the Data for the following lawful processing purposes: a) for the performance of a contract or pre-contractual relationship;
to serve its legitimate interest;
to fulfil its obligations deriving from legislation.
By managing your calls to seek information so as to fulfill your requests
By managing your requests and queries regarding the products/ services of the Platform as well as receiving, updating and responding to your suggestions and comments on the improvement of our products and services.
By communicating with our appointed employees for quality assurance purposes and training the Company's personnel or the personnel of your Company on the Platform.
By analyzing the traffic of the Platform and improving your experience, as well as to provide you with information as to its best use.
The Company applies the ten Processing Principles of GDPR 2016/679 (legality, objectivity, transparency, purpose limitation, data minimization, accuracy, storage time limitation, integrity, confidentiality and accountability).
The Company protects and safeguards your eight Rights regarding the use of your Personal Data (information, access, rectification, erasure, restriction of processing, portability, objection and non-automated decision-making based on profiles, as specified in Greek law). The above shall apply without any discrimination and shall apply to all processing operations carried out.
It is possible that the absolutely necessary Data will be processed by partners of the Company or third-party companies for the provision of its services. The Data may indicatively be disclosed to companies supplying and supporting information systems and to companies providing accounting services for the sole purpose of the troublefree operation of the Platform. In such cases, the partners/third-party companies perform the processing on behalf of the Company and fulfill the obligations arising from GDPR 679/16.
Apart from the above partners or third parties, the Company does not disclose, process or disclose your Data to third parties, except in cases where the notification / transmission is required by the applicable legal framework.
If the Company transfers your Data to non-EU countries, it will use appropriate contractual and organizational measures to ensure adequate protection of your Data.
The Company does not use cookies when users browse the Platform. It uses session storage and local storage technology, which are both web storage technologies that allow web applications to store data locally within a user's web browser, for the sole purpose of the trouble-free operation of the Platform. The main difference between session storage and local storage is that session storage stores data for a single browsing session, while local storage persists data even after the browser is closed and reopened.
The processing of your Data in any way is permitted only to persons authorized by the Company, employees and partners exclusively for the above mentioned purposes. The Company has taken the necessary and appropriate organizational and technical measures for the security and protection of Data from any form of accidental or unlawful processing both on a physical level and on a logical security level (indicatively physical security procedures, classified access to data, protection of computer systems, software).
These measures shall be reviewed and amended whenever necessary.
The Company does not approve or authorize any attempt to use our services in a way that could harm, disable, overburden any part of our services or impede anyone who wishes to use our services lawfully.
If the Company determines that unauthorized or improper use is being made of any of our services, it may, without notice, at its sole discretion, take appropriate technical and organizational measures to block messages from a particular domain, email server, or IP address.
The Company has the ability to immediately delete any account that makes use of the services, which in our sole discretion, transmits or is associated with the transmission of any messages that violate this policy.
The Data are kept for as long as it is necessary to fulfill the purpose for which the collection has been effected, unless an extension of this time period is required due to legal claims or legal obligations of the Company.
Regarding your Rights as Data Subjects (access to your Personal Data, rectification of inaccurate Personal Data, erasure/right to be forgotten, portability of your Data, restriction of processing, objection/withdrawal of consent to the processing of your Data) as well as exercising these Rights, the "Privacy Policy" which is posted at https://kleemannlifts.com/privacy-policy is applicable.
For any related issue you may contact the Company on Tel.: +30 2341 038 100 - Legal Department-email: legal@kleemannlifts.com address: Klemann Hellas SA Industrial Area Kilkis, P.O. Box. 25, Kilkis, 611 00-Greece (to the attention of Legal department).
The applicable law is Greek law, as formulated in accordance with the General Data Protection Regulation 2016/679 / EU, the law 4624/2019, and in general the current national and European legislative and regulatory framework for the protection of personal data. Competent courts for any arising disputes related to your Data are the courts of Kilkis, Greece.
The Company updates this Policy whenever necessary. If there are significant changes to the Policy or the way in which the Company uses your Data, an update of this Policy will be posted before the changes take effect and the Company will notify you in any appropriate way. The Company encourages you to read this Policy regularly to know how your Data is protected.
This Policy is published by the Company in view of the operation of this website and is subject to periodic improvement and revision.
Last updated: 19/05/2023